Marc By Marc Jacobs MJ3523 Women's Watch

Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours. Customs, Duties and Taxes Watch Home is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Order Status
You can track your item in Order Status page.

International Shipping Policy
We ship all over the world.

*Our Return Policy provides detailed information about options and procedures for returning your order.

Returns
You may exchange or return your purchase for a refund within 14 days. After your return has been processed, you will be refunded with the payment method you used to place your order.

Warranty Conditions

We guarantee each product we sell for 2 years with seller warranty from date of purchase.

In order for the warranty conditions to be valid, you should definitely check the product during the cargo delivery. When you see a damage, keep a record and do not get the product. Changes made on the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.

We are committed not only to offering you the best shopping experience but also the most competitive prices across our branded watches. If you see any of our branded watches elsewhere at a lower price, we will match the price for you once the conditions are met. Our experts will examine the product and reach you within 2 working days from the contact information you have given.

Price Match is for personal use only. We reserve the right to restrict our Price Promise on each item to one per customer. Price Match products must be identical (i.e. same name, model, colour and finish), not damaged, not pre-owned and sold directly through an authorised stockist in the UK in £GBP.

You must provide evidence (i.e. a photograph, a catalogue image or an online link) of the product and price in the other store. The item in question must be in stock and available for purchase with the competing stockist, able to complete delivery within 2-3 days of transaction. Your purchase must be made within 7 days of verification. We reserve the right to refuse to provide our services to any customer at our discretion.